Job Description

Overview Join our Customer Experts team in Chania, and work with the top Nordic home appliance manufacturer. If you are fluent in Swedish, grab the opportunity and come work with the top Nordic home appliance manufacturer that shapes living for the better by reinventing taste, care and wellbeing experiences, making life more enjoyable and sustainable for millions of people. Join a team committed to understanding and empathizing with people, while enjoying your stay on a Greek island famous for its rich culture, fabulous landscapes and buzzing nightlife, where you will also get the chance to socialize, build your professional network, improve your communication skills and enrich your CV with notable work experience. Be part of the change and join us in beautiful Crete! Responsibilities Be the primary point of contact for customer requests, representing the top Nordic home appliance manufacturer Utilize phone, emails and calls in order to provide a seamless customer experience Handle customer inquiries in a professional and timely manner Turn every customer into a happy customer! Exchange ideas and solutions with your colleagues! Enjoy your time in Crete! Qualifications Fluency in Swedish Good knowledge in written and spoken English Understanding and empathizing with people and problem-solving Prior experience in customer support or claims and consumer complaints is an advantage Exceptional communication and soft skills, as well as a problem-solving mentality Computer knowledge, good knowledge of MS programs A positive and adventurous attitude A curiosity-driven mindset, willing to know everything about everything Results-driven approach, aiming to resolve issues on first contact and following up as needed A willingness to absorb knowledge and experience offered What we offer Complete relocation support (flight ticket to Chania, Crete, pick-up & drop – both at no cost to you) Free accommodation or extra accommodation bonus, throughout the entire employment period Competitive monthly salary + 2 extra salaries per year Health care benefits and discounts A generous bonus scheme Fully remunerated training by certified instructors Refer-A-Friend: Bring your friends and receive bonuses Consistent support for anything you may need along the way State-of-the-art premises – including an activity room with a gym, table tennis and TV Special events and community or social responsibility initiatives Free online Greek language courses Professional growth and development opportunities within a multicultural, safe and fun workplace This is a great opportunity to advance your career and work for a multinational and Great Place to Work-Certified Company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. Find out more Would you like to see more Swedish speaking jobs options? Do you need even more available jobs? #J-18808-Ljbffr TP Greece

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