Overview Bravado represents a privately-held A.I.-first CRM company that is more highly rated than Salesforce and HubSpot on G2 (4.8), ProductHunt (5.0), and Glassdoor (5.0). This 75-employee, Series B firm ($64 million in total funding), which has more than 5,000 active clients worldwide, is hiring a U.S.-based Solutions Engineer to guide our highest-value customers through onboarding, implementation, and technical solutioning. You’ll play a hybrid role spanning pre-sales and post-sales and work from the SF or NYC metro areas. What you\'ll do Become an expert in all areas of our product and how it’s deployed across industries and departments Guide our highest-value customers through pre-sales, post-sales, and ongoing customer lifecycle stages as their main technical point of contact Architecting custom solutions spanning our data model, no-code workflow builder, API, reporting engine, and integrations with other GTM products Leading demos, trainings, and technical solutioning sessions with customers on Zoom and occasionally in person Consulting on general RevOps and GTM-tech best practices Partner with Account Executives during the sales process to close our largest new business deals Independently manage customer’s post-sale onboarding Serving as the relationship owner for our top accounts Internally, serve as a voice of and advocate for our customers across our product, engineering, and marketing teams, contributing your expertise in how our customers use the solution, and how it fits into the broader sales-tech ecosystem, to company strategy What you\'ll bring 3+ years B2B SaaS experience independently managing the technical side of customer relationships pre- or post-sale Expertise architecting SaaS software deployments for clients across varied industries and use cases, and comfort working with APIs, no-code development platforms, and data model across a variety of SaaS products Deep technical understanding of the B2B tech ecosystem, ideally in GTM Tech Familiarity with fast-growing startups, and adaptability to work in a hybrid role that spans sales, onboarding, and success What we offer Competitive OTE of $160,000 - $200,000 OTE Equity in an early-stage tech company on an incredible trajectory Medical, dental, and vision coverage through Sequoia One 401K Enhanced family leave Team off-site in fun places! (We\'ve been to Barcelona, Lisbon, Malta and Split so far) Remote working and flexibility #J-18808-Ljbffr Bravado
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