Social Media & Community Manager Job at Aspire, San Francisco, CA

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  • Aspire
  • San Francisco, CA

Job Description

Job Description

Job Description

About Aspire

Aspire.io is the world's first word-of-mouth commerce platform that leverages your brand's ambassadors, influencers, affiliates, customers, user-generated content, and social ads to accelerate marketing results across paid, owned, and earned channels. Since 2014, Aspire's industry-leading software platform, combined with our award-winning Agency Services team, has served household names such as M&Ms, Keurig, Samsung, HelloFresh, Dyson, and many other high-growth ecommerce companies while paying out $100M to creators around the world.

The Role

We're looking for a bold, creative Social Media & Community Manager to become the voice of Aspire and help us tell our story to marketers and creators around the world. At the center of the creator economy conversation, you'll own our social presence across LinkedIn, Instagram, and TikTok—and lead our Inside Influence Slack community for marketers navigating influencer marketing.

You'll have a strong voice, a sharp point of view on the creator economy, and the ability to turn industry insights and trends into scroll-stopping content that educates and inspires. This role combines strategic thinking with hands-on execution: you'll develop content strategies, write compelling copy, create or edit short-form videos, spark community conversations, and use data to continuously optimize our approach.

The ideal candidate is a self-starter who thrives in a remote environment, loves experimenting with new formats and platforms, and understands what makes content resonate with both B2B marketers and the creator community. You'll work with top-tier brands like L'Oréal, Dyson, and BÉIS, and have the unique opportunity to launch our TikTok channel from the ground up.

If you're passionate about the creator economy, have a knack for community building, and want to shape how the leading influencer marketing platform shows up in the world—this role is for you!

What You'll Be Working On:
  • Own and grow our social channels: Manage and scale Aspire's LinkedIn andInstagram accounts, including content planning, creation, posting, engagement monitoring, and performance reporting
  • Launch and lead TikTok: Develop the content strategy from scratch, write scripts, film or edit short-form videos, experiment with trending formats, and establish Aspire's unique voice on the platform
  • Build and nurture our community: Lead the Inside Influence Slack community by creating engaging conversation prompts, hosting AMAs, sharing timely industry resources, and fostering meaningful connections among members
  • Collaborate cross-functionally: Partner with Content and Product Marketing teams to transform product launches, customer success stories, and company milestones into engaging social narratives
  • Stay ahead of trends: Monitor social media trends, creator conversations, platform updates, and competitive movements to keep Aspire's content fresh, relevant, and cutting-edge
  • Repurpose and amplify content: Transform blog posts, webinars, research reports, and other content assets into snackable social content that drives engagement and awareness
  • Drive strategic initiatives: Turn product launches, industry trends, and company news into comprehensive multi-channel campaigns that educate our audience and drive business results
  • Analyze and optimize: Track, analyze, and report on performance metrics across all channels; use data insights to continuously refine content strategy and improve results

Engage authentically: Respond to comments, DMs, and community questions in a way that's helpful, on-brand, and builds genuine relationships with our audience

What We're Looking For:
  • 3+ years of experience in social media management or community management, in B2B SaaS, influencer marketing, or the creator economy space
  • Proven track record of growing and managing social media accounts, specifically LinkedIn, and Tik Tok
  • Strong writing skills with the ability to craft compelling, authentic social content across all major platforms that resonates with both marketers and creators
  • Experience creating and editing short-form video content using tools like CapCut, Canva, Premiere Pro, or similar platforms
  • Comfortable being on-camera and exceptional at behind-the-scenes content creation—either way, you understand what makes content feel real and engaging
  • Experience running or moderating online communities (Slack, Discord, or similar platforms)
  • Data-driven mindset with experience tracking social media metrics and using insights to inform strategy
  • Strong understanding of B2B social media best practices and how they differ from B2C approaches
  • Self-starter mentality with the ability to work independently in a fully remote environment
  • Excellent organizational skills and ability to manage multiple priorities and deadlines
  • Collaborative spirit and enthusiasm for partnering with cross-functional teams

Nice to Have:

  • Background as a creator or direct experience working with creators and understanding creator culture
  • Experience in the influencer marketing or creator economy space
  • Proficiency with analytics tools such as HubSpot, Google Analytics, and native platform insights
  • Experience hosting or producing live sessions, webinars, or creator collaborations
Benefits & Perks
  • Comprehensive Benefits – Full health, dental, and vision insurance to keep you covered.
  • Remote Work Flexibility – Thrive in a high-energy, high-performing team—all from the comfort of your home. We provide support for your internet and home office setup.
  • 401(k) Plan – Save for your future with our competitive 401(k) retirement savings plan.
  • Flexible PTO – Recharge and take time off whenever you need with our flexible paid time off policy.
  • Paid Parental Leave – Four months of fully paid leave for new moms and dads—one of the best policies in the industry.
  • Ongoing Training & Development – We invest in your growth with customized training, coaching, and career acceleration opportunities—while building clearer, more defined career paths. Plus, take advantage of our annual education stipend to keep learning on your terms.
  • End-of-Year Break – We typically close between Christmas and New Year's to give everyone time to unplug and recharge. Availability may vary by team based on workload and customer support needs.

The base salary for this role is between $75,000-$90,000 and this role is eligible for bonus.

Please note: The final offer amount will depend on factors like experience, expertise, and location, and may differ from the range above. This range also excludes additional benefits, such as equity, 401(k), and medical, dental, or vision insurance.

Our compensation philosophy: we use a market-based approach to compensation. This means we use a series of compensation tools to help us understand how companies value this role in the U.S. market based on function, level, geographic location, and positions benchmarked against similar-stage growth companies. To comply with local legislation and provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location and candidate experience and expertise, and may vary from the amounts listed above. We have competitive pay bands for all other countries based on market standards.

Equal Opportunity

Aspire is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating a welcoming and inclusive environment for all. Please apply to this role if you feel you are a good fit, regardless of your race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other perceived limiting factor. We welcome applicants from all walks of life.

Job Tags

Local area, Remote work, Home office, Flexible hours,

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