Job Description

Position Overview

We’re seeking a proactive Quality Manager to lead quality assurance and compliance efforts across warehouse operations. This role ensures that all inbound, storage, and outbound processes meet internal standards, customer expectations, and regulatory requirements.

Key Responsibilities

• Quality Systems Management : Design, implement, and maintain warehouse-specific quality management systems (QMS).
• Compliance & Auditing : Conduct routine inspections and audits to ensure adherence to company policies, industry standards, and regulatory guidelines.
• Performance Monitoring : Track and analyze quality metrics such as error rates, damages, returns, and customer complaints.
• Issue Resolution : Investigate quality concerns, identify root causes, and implement corrective and preventive actions.
• Documentation Oversight : Maintain accurate records including SOPs, audit findings, and compliance documentation.
• Training & Development : Lead quality and safety training initiatives to build team awareness and accountability.
• Stakeholder Communication : Act as the primary contact for quality-related inquiries from customers, suppliers, and regulatory bodies.
• Continuous Improvement : Support initiatives such as Lean, Six Sigma, and Kaizen to drive operational excellence.

Qualifications & Skills

• Proven experience in quality assurance or management within warehouse, logistics, or distribution environments.
• Strong understanding of warehouse operations, inventory control, and quality systems.
• Analytical mindset with excellent problem-solving and decision-making abilities.
• Effective leadership and cross-functional team management experience.

Salary Range: $85,000-$100,000

Benefits:

• Health, dental, and vision, life, short/long term disability insurance
• 401(k) offering
• Paid time off and holidays (80 hours PTO)
• Paid sick leave where applicable by state law.

LHH is a leader in permanent recruitment—and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn’t a perfect match.

Equal Opportunity Employer/Veterans/Disabled

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