Job Description

Job Description

Job Description

Junior Windows Systems & Support Administrator

Four Squared Solutions is seeking a Junior Windows Systems & Support Administrator for an opportunity located in Fort Lauderdale, FL

Overview

• Deliver expert-level support for complex hardware, software, and application issues across desktop, laptop, and mobile devices (Windows and macOS).
• Troubleshoot and resolve intricate technical problems, ensuring minimal disruption to end users.
• Manage user access, permissions, and policies within Active Directory and Azure Active Directory.
• Oversee workstation imaging, deployment, and patch management processes.
• Provide ongoing support for Microsoft 365 suite, collaboration tools, and remote access solutions.
• Serve as the final point of escalation before issues are passed to system or network engineers.

Systems & Infrastructure Support

• Assist with the administration of Windows, Azure, and VMware/Hyper-V server environments.
• Support backup, disaster recovery, and system monitoring tasks.
• Play an active role in system patching, updates, and configuration management.
• Help maintain key network components, including switches, firewalls, VPNs, and wireless infrastructure.
• Document technical procedures, troubleshooting steps, and system configurations for future reference.

Security & Compliance

• Contribute to IT security efforts, including endpoint protection, antivirus management, and access controls.
• Monitor, assess, and respond to security incidents under the direction of the IT Manager.
• Assist with compliance-related activities, including ISO/SOC audits and system hardening procedures.

Projects & Collaboration

• Support IT initiatives such as system upgrades, software migrations, and the implementation of new technologies.
• Collaborate with vendors and the parent companys IT teams to resolve issues and drive joint initiatives.
• Offer suggestions for improving desktop support processes and enhancing the overall user experience.

Knowledge & Experience

Required

• Associates or Bachelors degree in IT, Computer Science, or a related field, or equivalent practical experience.
• 24 years of experience in IT support, with at least 12 years of hands-on Level 2 or 3 desktop support.
• Proficient in both Windows and macOS operating systems.
• Solid experience with Active Directory and Azure AD administration.
• Familiarity with Mobile Device Management (MDM) tools such as Intune, JAMF, or similar.
• Practical experience with Microsoft Office 365 and related productivity tools.
• Strong understanding of networking basics, including TCP/IP, DNS, DHCP, and VPNs.
• Excellent problem-solving skills with a strong customer-service orientation.
• Ability to explain technical issues in simple terms to non-technical users.

Preferred

• Experience working with VMware or Hyper-V virtualization technologies.
• Knowledge of SAN/NAS storage systems and backup management tools.
• Previous experience supporting VOIP systems.
• IT certifications such as CompTIA A+, Network+, MCSA, or equivalent are a plus.

About Four Squared Solutions, LLC

Headquartered in Florida, Four Squared Solutions we provide clients with quality staffing solutions. Four Squared Solutions offers IT & Professional Services Staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit us online at foursquaredsolutions.com We Facilitate the skills and success of both individuals and organizations by connecting great people to great companies.

Affirmative Action/EEO statement

EEO Employer: Four Squared Solutions is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.

Four Squared Solutions also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and an E-Verify employer.

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