Field Service Technician Boston MA Mobility Customer Services Job at Siemens, Boston, MA

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  • Siemens
  • Boston, MA

Job Description

Job Family: Customer Services

Req ID: 476977

Pioneering in America, from the first mile to the last.This is what drives us.

For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Rail systems must do one thing above all: run. With modern maintenance solutions – from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization – we ensure your systems' highest reliability and availability: 100%Railability . We are constantly developing new, intelligent mobility solutions that increase the availability of infrastructure for the society, optimize route usage and create a new quality of travel. Good service means we are there for our partners and customers when they need us – and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world.

Position Overview:

Siemens Mobility is seeking to fill Field Service Technician positions in the Boston, MA area. The Field Service Technician provides engineering advice to the Amtrak maintenance workforce in order to improve equipment reliability of the Siemens Amtrak Fleet

  • ACS-64 electric locomotive fleet. This includes advice on routine maintenance, restoration and resolution to equipment failures, semi-complex equipment installation, and modifications and repairs. This position will work a rotating shift = 8 weeks days, 16 weeks nights (this shift includes a 10% shift differential), 4 days per week (including weekdays, weekends and holidays) but can include afternoon or night shift based on operational needs. Overtime is available as needed.

What your day-to-day will look like:

  • Assistwith running maintenance on a fleet of locomotives, maintenanceinstructions from Computer Maintenance Management System (CMMS).

  • Assistwith unscheduled repairs on locomotives including Mechanical repairs,Electrical repairs, highly complex technical and troubleshooting repairson locomotives.

  • Followall maintenance instructions (wherever available) to adhere to andmaintain compliance and high-quality standards.

  • Developa working relationship with the Customer as an employee and representativeof Siemens Mobility.

  • Verifythat all defects, tasks, and /or incidents have been reported and detailedin (CMMS) for compliance, issue tracking, and closure.

  • Providefirst line technical assistance to operations staff for troubleshootingand repair of locomotives.

  • Maintaincompliance to all applicable safety rules, laws, and regulations.

  • Alwaysensure highest quality standards are met in accordance with Siemens RailSystems.

  • Inthe absence of Stores Keeper Controllers, perform Material transactions tosupport the fleet as needed.

  • Fostera work environment that drives a safety first zero harm culture (ZHC) andspeak up when necessary, as a stakeholder for shop and site safety foryourself and your coworkers.

  • Interactwith the leadership as needed on all site issues, systems, and relatedfacility operations

To thrive in this role, you have:

  • Associatedegree in Electrical, Electrical Automation or Industrial Maintenance orrelated subject area. In lieu of degree a minimum of 5 years ofelectrical experience will be considered.

  • Minimum1 year of experience working in an industrial or maintenance environmentrelated to electrical work.

  • Experiencetroubleshooting Electrical (both AC and DC circuits), Mechanical, andPneumatic systems.

  • Experienceinterpreting electrical and pneumatic schematics and drawings.

  • Excellentlydemonstrated verbal and written communication skills.

  • Abilityto travel for training – Approximately 10%

  • Settingyou apart from others would be an Associate or Bachelor degree inElectrical, Electrical Automation or Industrial Maintenance with abackground in rolling stock maintenance and commissioning or otherrail-related experience. Experience with SAP is a plus.

Why you'll love working for Siemens!

  • Freedomand healthy work-life balance– Health, Dental, Vision Insurance, HSA/FSA,Commuter Benefits – starting Day 1.

  • Webelieve that each member of our team is accountable for making decisions,solving problems, and taking actions that contribute to long-term impactand financial success.

  • We dothe right thing. We stand for green innovations and meaningful solutionswith impact on customers, ecosystem partners, society, and environment.

  • We arefrontrunners in digitalization and building platforms. Therefore, we arehiring ambitious forward-thinkers who want to have a real impact.

  • Solvethe world's most significant problems – Be part of exciting and innovativeprojects.

  • Opportunitiesto contribute your innovative ideas and get paid for them. Take advantageof our Tuition Reimbursement program, Mentor Programs, and yourdevelopment through online learning. We operate daily with a growthmindset - that's why Siemens consistently ranks on the FortuneWorld's Most Admired Companies list!

  • Employeeperks and discounts in addition to our 401k match and generous Paid TimeOff.

Applicants must be legally authorized for employment in the United States without needing current or future employer-sponsored work authorization.

“We’re proud to be Great Place to Work® certified—areflection of our commitment to creating an environment where innovationthrives and every voice matters. Apply today and be part of shaping thefuture with us!”

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$71,604.00 $96,798.00

Organization: Mobility

Job Type: Full-time

Category: Customer Services

Job Tags

Full time, Shift work, Night shift, Rotating shift, Afternoon shift, Weekday work,

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