Job Responsibilities:
• Deliver a high-quality experience from start to finish, offering program information, eligibility, customer support, and general assurances.
• Respond to inbound and outbound calls from patients, physicians, and pharmacies, addressing their access to care and reimbursement needs.
• Enter data into spreadsheets using Microsoft Excel and MS Word. (creating spreadsheets in Microsoft Excel for record-keeping and reporting).
• Refer requests for escalation as needed and collaborate with internal teams to resolve issues.
Skills Required:
• Experience in a high-volume contact center environment, preferably in health care or case management.
• Excellent communication skills, with the ability to convey information clearly and effectively.
• Strong customer focus, with high levels of empathy and emotional intelligence.
• Adaptability to various situations and effective problem-solving skills.
• High School Diploma or GED required.
Additional Skills:
• Familiarity with outbound calls.
• Experience in phone answering.
• Fluency in English (Speak, Read, Write).
...the growth and development of our future nurses! The HCA Nurse Residency Program is... ...long program designed to give you hands-on experience to help establish valuable clinical and... ...No previous experience needed Some travel maybe needed for training HCA Florida...
...Helping to organize and execute student performance opportunities and other community... ...necessary equipment/materials General administrative tasks as needed Preferred Qualifications... ...mission is to provide excellence in arts education through excellence in administration...
...Job Description Hours of Work : 7Am - 7Pm Days Of Week : Sat, Sun Work Shift : Part Time (United States of America) Job Description : Your Job: Registered nurse renders highly professional and technical nursing care to assigned patients. Provides...
...Registered Nurse Career Opportunity ~ Full-time and PRN Shifts Available Encompass Health: Where Nursing Meets Heart, Home, and Healing Are you seeking a nursing career deeply rooted in purpose, close to your heart and home? Encompass Health offers a transformative...
...violations ~ No job hoppers and no major gaps in employment ~ No license suspensions due to moving violations in the past 4 years ~ Felonies and misdemeanors reviewed case by case ~ No terminations in the past 12 months ~ DUI must be outside of 7years and only 1 per...